Whitepaper
Why Some PROMs Programmes Succeed, and Others Don’t
Why Some PROMs Programmes Succeed, and Others Don’t
Two hospitals can run the same PROMs programme, ask the same questions, and get very different results. One ends up with dashboards nobody opens. The other transforms clinical conversations and patient outcomes.
The difference rarely comes down to the questionnaire. It comes down to design; who the programme is built for, how clinicians are brought in, and what happens the moment a patient responds. Drawing on our experience supporting PROMs programmes globally, and real-world evidence including landmark cancer research and hospital case studies, this paper unpacks what actually separates the two.
What you’ll learn
- Why the biggest myth about PROMs, that they’re “just a survey,” is exactly what holds weaker programmes back.
- The one factor that consistently determines whether clinicians engage with PROMs, or quietly ignore them.
- Why strong, representative participation is designed, not down to patient motivation, and what that design actually involves.
- How real-time data is changing what “success” means for a PROMs programme, backed by real case evidence.
