Success Stories

We work across many different types of clients from large, complex, national, enterprise projects right through to simple individual PROMS instances where you might only have a hundred patients each year. These case studies are a taster for the variety and the focus on delivering continual improvement within a health service.

SSI

Patient-Reported Surgical Site Infection Surveillance in the NHS following Caesarean Birth

PREMs

How IDX Built a Real-time Patient Intelligence Engine Across 26 Brands

SSI

Post-Discharge Surgical Site infection Surveillance at Allevia Hospitals

PROMs

Unlocking the Power of Digital PROMs with Ramsay Health Care UK

PREMs

A Story of Customer Excellence Through Continuous Improvement

PROMs

Driving a Culture of Improvement: NHS Sussex’s Journey

PREMs

How Mercy Hospital Dunedin Harnesses Feedback for Continuous Improvement

PROMs

Transforming Physio Care: The Dual Impact of PROMs for Patients and Clinicians

PROMs

Harnessing the Value in PROMs: Lessons from Pure Sports Medicine

PREMs

Transforming Patient Feedback into Quality Measurable Data

Staff Engagement

Using Patient Feedback to Celebrate Exceptional Surgeons and Boost Morale

PROMs

Achieving Outstanding PROMs Response Rates: North Downs Hospital

PREMs

How a Patient Experience Specialist Turns Feedback into Action

PREMs

How Ireland’s National Screening Service Achieved 50% SMS Response Rates

PREMs

How Southern Cross Healthcare Brought the Patient Voice to Life Across their Organisation

peke waihanga artificial limb service logo

The Peke Waihanga Artificial Limb Service provides a critical health service to enable people with artificial limbs to live independent and productive lives.

Read more
Read more
Case Study
southern cross health insurance logo

Southern Cross Health Society (SCHS), a member owned friendly society, is New Zealand’s largest health insurer, with over 850,000 members.

Read more
Read more
Case Study
physiotherapy nz logo

Physiotherapy New Zealand leveraged data to improve patient outcomes, address equity gaps, and strengthen healthcare advocacy.

Read more
Read more
Client Story

Know Where You Stand. Improve What Matters.

Understand how your organisation can capture, act on, and demonstrate performance in line with regulatory expectations and global benchmarks.

Get in touch