In the private care space, patients often do their own research on ratings on public rating sites such as Google.
Cemplicity seamlessly links respondents from their Patient Experience surveys to the Google review platform, including the specific location where the service was received. This process drives up volume and ratings for most private care providers, improving referral rates and gaining market share.
Why Google Reviews?
Drive Higher Review Volumes
Seamlessly link patient experience surveys to Google Reviews, encouraging more patients to leave feedback and increasing the volume of reviews for your services.
Improve Ratings and Market Appeal
Streamlined feedback processes often result in higher ratings, enhancing your organisation’s online reputation and making your services more appealing to prospective patients.
Target Specific Service Locations
Direct patient reviews to the exact location where care was received, ensuring accurate and location-specific feedback that reflects the quality of service provided.
Increase Referrals and Market Share
A strong Google presence with high ratings boosts referral rates, helping you attract new patients and gain a competitive edge in the private care market.
Enhance Trust and Transparency
Positive public reviews foster trust in your services, showcasing your commitment to patient satisfaction and quality care to a broader audience.
Capturing patient feedback across their healthcare journey.
Service Recovery Feedback
Enable patients to quickly share what is on their minds, so you can act promptly.
Discharge Readiness
Optimize discharge processes to boost satisfaction, reduce readmissions, and drive referrals.
Post-Care Experience
Leverage post-care feedback to enhance loyalty, service quality, and patient retention.
Surgical Site Infection
Accurately measure, detect, and prevent surgical site infections through patient-reported data.
Symptom Tracking
Track real-time symptoms to deliver proactive, personalised care and improve outcomes.
Medicine Adherence
Enhance patient outcomes by tracking treatment, promoting adherence, and improving decision-making.
Cosmetic Surgery
Enhance cosmetic surgery results with patient feedback to improve outcomes and satisfaction.
Cataract Surgery
Enhance cataract surgery outcomes with patient feedback to improve care and experiences.
Nasal Surgery
Enhance nasal surgery care by using patient feedback to refine treatment effectiveness.
Shoulder Surgery
Improve shoulder surgery outcomes by capturing real-time patient feedback and insights.
Carpal Tunnel Release
Use patient feedback to measure, refine, and improve carpal tunnel outcomes effectively.
Hip Replacement
Leverage patient feedback to optimise hip replacement pathways and deliver better clinical outcomes.
Knee Replacement
Leverage patient feedback to optimise knee replacement procedures and enhance clinical outcomes.
Capturing patient feedback across their healthcare journey.
Trusted by private hospitals worldwide
